PRIVACY POLICY
Last updated: 20 August 2026
Coast Electrical Avenue (ABN 93 692 005 016, NSW Contractor Licence 454456C) respects your privacy and handles personal information in accordance with applicable Australian privacy laws and this policy.
INFORMATION WE COLLECT
We may collect your name, phone number, email address, service address, preferred appointment times, details and photographs relating to the electrical work you request, communications with us, quotation and invoice information, and basic website or form-use information. We collect information directly from you when you submit our quote form, contact us, book an appointment or engage our services.
HOW WE USE YOUR INFORMATION
We use personal information to respond to enquiries, assess and prepare quotes, arrange appointments, provide electrical services, communicate about your job, maintain business and safety records, issue invoices, process or record payments, improve our services and meet legal or regulatory obligations. We only send promotional communications where permitted, and you may opt out at any time.
DISCLOSURE AND SERVICE PROVIDERS
We may share information where reasonably necessary with service providers that support our website, customer relationship management, email, calendars, payments, accounting, data storage or business operations; with contractors or suppliers involved in your job; with insurers or professional advisers; or where required or authorised by law. We do not sell personal information. Some technology providers may store or process information outside Australia and apply their own privacy practices.
STORAGE AND SECURITY
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No online system is completely secure. We retain information only for as long as reasonably required for our services, business records, dispute resolution and legal obligations, then securely delete or de-identify it where practicable.
COOKIES AND WEBSITE DATA
Our website and embedded forms may use cookies or similar technologies to operate correctly, remember preferences, understand website use and improve performance. Your browser may allow you to restrict cookies, although parts of the website may not function as intended.
ACCESS, CORRECTION AND COMPLAINTS
You may ask to access or correct personal information we hold about you, or make a privacy complaint, by emailing coastelectricalavenue@outlook.com. Please provide enough detail for us to respond. We will deal with requests and complaints within a reasonable time. If you are not satisfied and the Privacy Act applies, you may contact the Office of the Australian Information Commissioner.
THIRD-PARTY LINKS
Our website may link to third-party services. We are not responsible for their privacy practices and recommend reviewing their policies.
CHANGES TO THIS POLICY
We may update this policy when our services, systems or legal obligations change. The latest version will appear on this page with the updated date.
CONTACT
Coast Electrical Avenue
ABN 93 692 005 016
NSW Contractor Licence 454456C
Email: coastelectricalavenue@outlook.com